Terms and Conditions
Effective Date: 1st January 2024
Welcome to the Terms and Conditions Poorvika Foods page. By accessing and using our website, you agree to comply with the terms outlined here. It’s important to carefully read the Terms and Conditions Poorvika Foods as they outline our policies on shipping, refunds, and returns, as well as your rights and responsibilities while using our site.
Terms and Conditions Poorvika Foods apply to all users of the website. These terms are designed to ensure a smooth and reliable experience when ordering, shipping, or returning products. If you have any questions regarding these terms, feel free to contact us.
1. Introduction
These Terms and Conditions apply to all users of the website https://poorvikafoods.com. If you do not agree to these terms, please refrain from using our website or services.
Poorvika Foods (“we,” “us,” or “our”) reserves the right to modify these Terms and Conditions at any time. We encourage you to review these terms periodically. Your continued use of the website following any changes signifies your acceptance of the revised terms.
2. Eligibility
By using this website, you represent that you are at least 18 years of age or, if under 18, using the site under the supervision of a parent or guardian. You agree to comply with all applicable local, state, and international laws regarding your use of our website.
3. Products and Services
a. Product Descriptions
We strive to provide accurate product descriptions on our website. However, we do not guarantee that the descriptions or other content are entirely accurate, complete, or free from errors. If a product offered by Poorvika Foods does not match its description, your sole remedy is to return it in unused condition, subject to our return policy.
b. Pricing and Availability
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time. We are not liable for any price changes or product unavailability. All orders are subject to availability.
4. Ordering and Payments
a. Placing an Order
When you place an order on our website, you agree to provide accurate and complete information. Placing an order constitutes an offer to purchase the products listed, and we reserve the right to accept or decline that offer at our discretion.
b. Payment
We accept various payment methods, including credit/debit cards and digital payment gateways. By submitting payment information, you authorize us to charge the payment method for the total order amount, including shipping and handling fees.
c. Order Confirmation
Once your order is placed, you will receive an email confirmation. This email does not signify acceptance of your order. Acceptance occurs only when your order is dispatched from our warehouse. We reserve the right to refuse or cancel an order for any reason, including product availability or errors in product pricing or descriptions.
5. Shipping and Delivery
a. Shipping
We aim to ship your products promptly after receiving your order. Delivery times may vary depending on your location, but we provide estimated delivery times during checkout. Delays due to unforeseen circumstances, including but not limited to natural disasters or logistical challenges, are beyond our control.
b. Delivery Charges
Shipping fees are calculated based on the delivery address and product weight. These charges will be shown at checkout before completing your purchase.
6. Returns and Refunds
a. Returns
We offer returns on eligible products in unused, unopened condition within 7 days of purchase. To initiate a return, please contact our customer support team at care@poorvikafoods.com.
b. Refunds
Upon receiving and inspecting the returned product, we will notify you of your refund status. Approved refunds will be processed to your original payment method within 7-10 business days.
7. Intellectual Property
All content on the Poorvika Foods website, including but not limited to product listings, images, graphics, logos, text, and designs, are the property of Poorvika Foods or its content suppliers. You are not permitted to use, reproduce, or distribute any of this content without our express written permission.
8. User Accounts
a. Account Creation
To access certain features on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you suspect unauthorized use of your account, please notify us immediately.
b. Account Termination
We reserve the right to terminate or suspend your account for violating these Terms and Conditions, engaging in fraudulent activities, or any other misuse of our website.
9. Limitation of Liability
Poorvika Foods is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, the website or services. This includes but is not limited to damages for loss of profits, data, or business interruption.
10. Indemnification
You agree to indemnify and hold harmless Poorvika Foods, its directors, officers, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of our website, breach of these Terms and Conditions, or violation of any law or third-party rights.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience. Poorvika Foods is not responsible for the content, privacy policies, or practices of those sites. We encourage you to review their terms and policies before engaging with such sites.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from your use of the website shall be subject to the exclusive jurisdiction of the courts of Tamil Nadu, India.
13. Changes to These Terms
We may update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any modifications indicates your acceptance of the revised terms. We encourage you to review these terms regularly.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Poorvika Foods
Phone: +91 80728 24638
Email: care@poorvikafoods.com
Address: Naveen Complex, Karumarampalayam, Nethaji Nagar, Mannarai, Tiruppur, Tamil Nadu – 641607
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
