Privacy Policy

Effective Date: 12th October 2024

At Poorvika Foods, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect information to improve our services and provide a seamless shopping experience. The types of information we collect include:

a. Personal Information

When you interact with our website or place an order, we may collect personal information, such as:

Name
Email address
Shipping address
Billing information (e.g., credit card details)
Phone number

b. Non-Personal Information

We also collect non-personal data, including:

Browser type and version
Device type (desktop, tablet, or mobile)
IP address
Pages visited and links clicked
Date and time of your visit

2. How We Use Your Information

We use the collected information for the following purposes:

Processing Transactions: To fulfill orders, process payments, and deliver products.
Customer Support: To respond to your inquiries and offer assistance.
Improvement of Services: To analyze user behavior and enhance our products, website, and overall customer experience.
Marketing Communications: To send promotional emails, updates, and offers (you may opt out anytime).
Legal Compliance: To meet legal requirements, such as tax and financial reporting obligations.

3. Sharing Your Information

We respect your privacy and do not sell or trade your personal information. However, we may share your data in these scenarios:

Service Providers: We may share your information with trusted third-party service providers to facilitate website operations, payment processing, or product delivery.
Legal Compliance: We may disclose your information to comply with applicable laws or respond to lawful requests from government authorities.
Business Transfers: If Poorvika Foods undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We prioritize the security of your data by implementing robust technical and organizational measures. While we strive to protect your information, no method of data transmission or storage is completely secure. We cannot guarantee absolute security but will take all reasonable steps to safeguard your data.

5. Cookies and Tracking Technologies

Our website uses cookies to provide an enhanced user experience. Cookies are small text files stored on your device to remember your preferences and improve website functionality.

Types of Cookies

Session Cookies: Temporary cookies that expire when you close your browser.
Persistent Cookies: Cookies that remain on your device until manually deleted or after a set expiration time.

Managing Cookies

You can manage or disable cookies via your browser settings. Note that disabling cookies may limit some website functionality.

6. Your Rights

You have the right to control your personal information, including:

Access: Request access to the personal data we hold about you.
Correction: Request updates to any inaccurate or outdated information.
Deletion: Request the deletion of your personal data (subject to legal obligations).
Opt-out: Unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us.

To exercise these rights, contact us at care@poorvikfoods.in.

7. Third-Party Links

Our website may contain links to third-party websites. Poorvika Foods is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.

8. Children’s Privacy

Poorvika Foods does not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will take immediate steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or compliance with legal requirements. Updates will be posted on this page with the effective date. Please review this policy periodically for the latest information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Poorvika Foods

Phone: +(91) 8072824638
Email: care@poorvikfoods.in
Address: Karumarampalayam, Naveen Complex, Bus Stop, Po, Uthukuli Rd, Nethaji Nagar, Karumarpalayam, Mannarai, Tiruppur, Tamil Nadu 641607

This Privacy Policy is designed to protect your personal information while maintaining transparency about our practices. Thank you for trusting Poorvika Foods.